Information about the end of the Volkswagen Group (VWG) partnership

Why are you ending the partnership with Volkswagen Group?

Volkswagen Group UK has decided to move away from partnering with an energy supplier.

How does the end of the VWG partnership affect me?

If you signed up to a free miles offer under the partnership, you’ll continue to receive your free miles as per the terms of the agreement. Your partnership rate of 7p per kWh will change on 1 April 2026 and you’ll move onto our standard Charge Anytime pay as you go rate of 14p per kWh. Or you can choose a monthly plan: 

• Choose a monthly plan now in your online account or OVO app, and it’ll start the next day;

• Or, pre-order a monthly plan now, and it'll start on 1 April. 

Will I still get future free miles I’m due - such as anniversary miles?

The promotional offers you signed up to are still valid and will now be based on our new pay as you go rate of 14p per kWh, which means you’ll get more credit. 

• The 30,000 mile offer, which gives you up to 10,000 free miles per year during the offer period, will now equate to £424.24 of credit each year¹

• The anniversary offer, which gives you 1,000 additional free miles for each year you stay on Charge Anytime, will now equate to a £42.42 credit each year²

Will I still get future free miles if I switch to a monthly plan?

Yes, you’ll still get any free miles you’re eligible for whether you choose a monthly plan or if you stay on pay as you go. 

I’m waiting for my vehicle handover - can I still apply for the free miles offers?

Your vehicle will need to have been ordered by 30 September 2025 to be eligible for the offers. You have 3 months after the handover to redeem the offer. 

Can I still charge my car on the exclusive partner rate? 

Now that the partnership with VWG has ended, all customers will move onto our standard Charge Anytime pay as you go rate of 14 pence per kWh from 1 April. Or you can choose a monthly plan. 

We’ll send you an email or letter with our updated terms by 1 April. 

Important to know

¹ 10,000 free miles is based on Volkswagen Group's average EV efficiency of 3.3 miles per kWh which equates to 3030.3 free kWhs. Using the current Charge Anytime pay as you go rate of 14p/kWh when smart charging, this calculates to £424.24 free credit. The actual credit will be calculated using the Charge Anytime pay as you go rate at the time the credit is provided. Actual mileage received will vary depending on your EV model, your driving style, and other external factors. 

² 1,000 free miles is based on Volkswagen Group's average EV efficiency of 3.3 miles per kWh which equates to 303 free kWhs. Using the current Charge Anytime pay as you go rate of 14p/kWh when smart charging, this calculates to £42.42 free credit. The actual credit will be calculated using the Charge Anytime pay as you go rate at the time the credit is provided. Actual mileage received will vary depending on your EV model, your driving style, and other external factors.